Last week I read an article that said Google is secretly launching a new booking experience. Well I had a look at what they are doing and noticed that the new site is a carbon copy of Google Flights and could have a similar effect on the hotel booking market. Google Hotels offers similar tools and functionality…
On today’s episode we had a very interesting conversation with Adam Rowledge about why it’s important to invest in people, the biggest issue in the hospitality industry and how we can build a more effective and profitable hotel. He shared with us how he and his team implements strategies on creating a better customer service…
We are excited that our podcast has been nominated as one of the top 5 hotel podcasts in the world. We’ve never thought of winning an award or being nominated for our podcasts. Our goal has been and still is to produce high-quality content that makes a difference. We put a lot of energy, time…
Millenials think differently and they book differently. On this episode I share with you ideas on how to appeal to millenials travellers. If you enjoyed this episode, you can subscribe to this podcast on iTunes, Spotify or Stricher. If you have any questions, please ask me anything you would like on Instagram, Facebook or Twitter. You can subscribe to our weekly complimentary newsletter were we…
Most hotels on Instagram look the same, it’s hard to distinguish them. That’s why on today’s episode I shared a few ideas and strategies you can use to differentiate and create unique content that will help you increase direct bookings and loyalty. If you enjoyed this episode, you can subscribe to this podcast on iTunes, Spotify or Stricher. If…
Repeat hotel customers are way more profitable than new guests that’s why it’s so important to have a strategy in place. I shared concise strategies on how you can increase your repeat hotel customers on today’s episode. If you enjoyed this episode, you can subscribe to this podcast on iTunes, Spotify or Stricher. If you have any questions, please…
On today’s episode, we talked about why most hotels are irrelevant and how we can fix that. If you enjoyed this episode, you can subscribe to this podcast on iTunes, Spotify or Stricher. If you have any questions, please ask me anything you would like on Instagram, Facebook or Twitter. You can subscribe to our weekly complimentary newsletter were we find the best stories, case…
On today’s episode I shared my predictions for 2019. I believe that we can be proactive and win the game. f you enjoyed this episode, you can subscribe to this podcast on iTunes, Spotify or Stricher. If you have any questions, please ask me anything you would like on Instagram, Facebook or Twitter. You can subscribe to our weekly complimentary newsletter were we find the…
On today’s episode I shared three steps on how to build a hotel brand. Building a brand is vital if we want to increase direct bookings, loyalty and stand out from the competiton. If you enjoyed this episode, you can subscribe to this podcast on iTunes, Spotify or Stricher. If you have any questions, please ask me anything you…
